Qualtrics Online Survey Tool
Qualtrics is an online survey software platform that allows faculty and staff to quickly and easily create questionnaires, post surveys, collect responses, analyze results, and distribute findings. The University automatically provides faculty and staff access to its online survey tool. Students are granted access individually and only on request.
Features:
- Custom online surveys and polls
- Quick and custom reporting
- Surveys from templates
- Copy or share surveys with other UNF users
- Export data into SPSS, Excel, etc.
- Use conditional branching
- Run an email campaign (distribute to email list)
- UNF branded survey design
- Training provided each month

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Qualtrics for Faculty and Staff
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Email Limits
Each Qualtrics account is limited to sending out 25,000 emails in 7 days. This includes all emails, i.e., campaign emails (email invitations, reminders, and thank you emails), email triggers, and emails to panels.
If you need the email limit increased, please email CIRT at cirtlab@unf.edu and provide the following information at least two weeks prior:
- The number of emails to be sent within a 7-day period
- A description of the project(s)
- A general description of who is being surveyed (student body, purchased list of emails, etc.)
- How long this limit needs to be in place (one-time or multiple times per year)
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Migrating a Existing Non-UNF Account to UNF
To migrate an existing Qualtrics account, please contact us at cirtlab@unf.edu and provide the name of your existing account to migrate it to the UNF brand. Your account, including all of your surveys, panels, and data, will be moved into the UNF Brand. Active surveys will remain active, and response collection will not be affected.
Qualtrics for Students
Training and Support
To access Qualtrics support, visit the Support Portal, click Sign in with SSO, and then type UNF as your Organization ID. Answer the questions, including how you would like to hear from a Qualtrics support representative.
Qualtrics is available 24/7 unless the vendor performs software or hardware maintenance or undergoes an emergency service interruption. UNF does not host Qualtrics, so it does not fall under UNF’s maintenance window. Notifications and updates specific to UNF can be found on the Qualtrics System Status page.